Whether you're celebrating a Wedding (with the word LOVE or your new Surname in lights), a Corporate event (with your brand or event name in lights), a personal celebration that requires a name in lights, or absolutely anything in between, we have you covered! They can provide the perfect backdrop to so many areas of an event, including a Wedding dancefloor, an Awards presentation stage , or special entranceway to a party, plus so much more! Get in touch to discuss your requirements!
Requires one standard power socket (extension leads are provided)
Can the letters/props be positioned outdoors?
We do not recommend that any of our products are used outside for safety purposes, and to prevent any damage to the items. We can however make exceptions should you have an event manager, or responsible persons(s) present all day that would be able to move them immediately should the weather change. They would also need to be in a very stable position protected from the wind.
How long do I hire the products for?
The hire period is 24 hours. We generally set up earlier on the day of the event, and collect the morning after. We will be in touch with the event venue directly within the month leading up to the event to confirm exact arrangements.
How are the products powered?
All of our light up items (including Neon Signs) are mains powered, and require a standard power-supply.
How many sockets do I need?
Each letter and item have its own single socket. We bring plenty of extension leads of varying lengths to ensure we can always work with the power supplies available.
Do you provide extension leads?
Yes, we always bring plenty of extension leads of varying lengths to ensure we can always work with the power supplies available. If you think you may require something in particular in this respect though, please do let us know ahead of delivery and we can ensure everything is in-hand.
Do you leave spare bulbs?
Yes, we always leave a spare bulb tucked in behind the letters. All of our bulbs are long-lasting, so it is very rare that one should go during an event, but we always leave one just in case! Should yours require changing please ensure the letters are switched off at the mains before touching anything, then simply screw the bulb out and the new one in (where plastic cabochon caps are over the bulb, the front part is simply screwed off and back on similarly to the bulb itself).
How big is the item?
Please refer to the 'Specification' section of the product listing for the exact dimensions of the product. If you are unsure if you have the space or ceiling height for the item you'd like, please consult ourselves and your venue if necessary.
Can the item be moved during our event/Wedding Day?
Please always discuss this with ourselves and your venue prior. Some items are fairly quick and easy to move (such as our light up numbers initials), whereas others require a long and more complicated time to set up (such as flower walls, and large frames with lighting). It will also depend on where you would like it moved - If it is simply in a different position within the same room for examples, even larger items can often be simply dragged to their new position within that room, where as if you would like it moved to a different room, the item may need to be taken down completely and re-erected. If this is the case, there would most likely be an extra fee to cover staff returning to your venue to do this later in the day.
Do I get to keep the balloons?
Yes of course you can keep any balloons that are used within a setup for your Wedding or event. Please do ensure you let us know when we call to check-in and confirm all delivery/collection details with you, and so also be sure to let your venue know that you'd like to keep them. Often venues are grateful if we dispose of the balloons upon collection as they're often getting the space ready for their next event, so we will dispose of them if we are not told that you'd like to keep them.
How do I book?
Please complete the Enquiry Form with as many details as possible or give us a call on 0800 975 0265 and one of our experts can help you find exactly what you are looking for. You will receive a quote by email and all forward steps will be outlined there for you. You will be asked to complete a Booking Form and pay a deposit to secure the items for your date, and then full payment is due one month prior to your wedding/event.
How long does it take to setup?
This will vary depending on which items you have hired, and if you have hired one, two or a whole package of items (with or without balloons)! For one item, you can expect it to take approximately 30 minutes. For two, three or 4, or larger packages, this can increase to up to 2 or more hours. When we confirm delivery/collection arrangements with you and your venue we will always make sure we have enough time to get it perfect.
Do you have Public Liability Insurance?
Yes, we have the relevant Public Liability Insurance.
Are you products PAT Tested?
Yes all of our products are PAT Tested every year.
Where are you based?
We have warehouses in Wakefield, West Yorkshire and Fareham, Hampshire, and can cover most of England from these (delivery charges apply).
Where do you deliver to?
We can delivery to almost anywhere in England. Delivery charges apply, and for areas further from our warehouses there may be a minimum spend.
Can we collect?
Yes, we can offer some items on a collection basis. A security deposit will be charged. Please enquire for more information.
When do you deliver?
We will deliver at a time that is convenient for you and your venue - We will be in touch with yourselves as well as with your venue directly approximately a fortnight prior to your Wedding/event date to confirm.
Can the letters/props be positioned outdoors?
We get asked A LOT if our items can be set up outside and the answer is not necessarily a straightforward one! It really depends on where you'd like them positioned outside and what's happening with our lovely British weather! To be used outside, the weather forecast does have to be perfect and the products must be protected from wind and rain at all times (for the safety of you and your guests, as well as the products themselves). If you're wanting an item to go outside it must always be agreed in advance of the day and we ALWAYS recommend that you are really happy with the indoor contingency plan should the weather not turn out as perfect as we all hope.
Thank you so much for the decorations. Everyone thought they were amazing and the team were great to work with. No hitches at all and very smooth from our perspective. Thanks again and have a great Christmas.
As always the venue looked great, you all worked your magic once again! Thank you for making the venue look beautiful and just how we wanted it. Look forward to working with you again in the future. Wishing you all a happy Christmas and New Year.
The decor looked amazing, the client was really happy! The communication before the event with the planning team was great and the set up guy called to say he had arrived.
Excellent customer service, loved the event. Thank you!
The event went really well thanks and the décor really set the scene, so thank you! A huge thank you to the delivery and collection team, who were brilliant and even let us delay the collection by 30 minutes as people didn’t want to leave the event! Many thanks again and I hope we can work together in the future!
I have just completed your feedback form you sent over the weekend, but I wanted to send a personalised email to thank you and your team for absolutely everything this weekend. From the moment I made the enquiry, right through to delivery I was so impressed. I was telling your team on Saturday that the thing that sold you against the others was you hired out light up letters and balloons, which not many companies did together. This was brilliant. I also really appreciate the work you put in to colour matching our summer party poster to your balloons, it worked really well and got so many compliments! Thank you once again, and hopefully we can work together in the future.
We had the most amazing time, and all the little touches really made it come together so thank you so much for the bits you added..they were beautiful and truly made the venue come to life.
Just wanted to give you a huge thank you for arranging everything so swiftly for me, the backdrops looked amazing and I shall send you and tag the company in everything I share! Callum was lovely and so helpful too, thank you once again x I shall definitely use you in the future and recommend to any suppliers looking for some amazing products!
Thank you for your assistance with the balloon order and the light up sign. Your staff were great to work with and very helpful on-site!
Thanks again for the service you guys are always brill!
What can I say, the decor was absolutely stunning! Everyone appreciated the decorations and it looked absolutely beautiful! Thank you so much for making such a big effort and making our venue look stunning. I will certainly use you again for any future events. Lost for words how amazing the decor looked. Thank you and all your team.
The light-up letters and numbers looked fantastic. Thanks very much for all your help.
The party was a great success! Both Hannah and Steven were amazing, so efficient at setting up and everything was of such amazing quality! Thank you again for all your help Jazz and thank you to Hannah and Steven for setting it all up and for being so lovely! Honestly cannot recommend you guys enough and I'll be using you again for any of my future events I might plan.
Thank you so much for yesterday. We absolutely love the decorations, it transformed a dark hall into an excellent venue. We had so many compliments on the flower wall and balloons. Such a great experience from your guys.We cant thank the team enough for helping to pull together our party.
I wanted to say a HUGE thank you to you both and Elizabeth James Events. I was absolutely delighted with all of the decorations that you supplied and set up, it was a complete surprise for my husband and it certainly made for a fantastic surprise.. he loved it! It made for a very special entrance for all of our guests and everyone commented how amazing it all looked. You made everything so straight forward for me which was most appreciated in the middle of planning a big party. Hannah, I really appreciate you working so well with the manager at the Golf Club and creating such a fantastic set up. Equally I know that the Golf Club appreciated everything being taken down in such a timely manner on the Sunday before their busy Sunday lunch time. The decorations played a big part of our special occasion and I will not hesitate to recommend you to my family and friends. Thank you once again and I will certainly be in touch the next time I’m planning a party or event!
The event was a huge success and I’ve attached some photos I took of the balloon décor. It worked really well and the colour palette blended perfectly. The install was smooth. Very happy overall.
Our event went really well thank you and the Letters looked amazing!! Thank you again for all you help, Jazz, it was absolutely spot on!!
Really great job done by all of the team. Would highly recommend to friends and family. Really high quality stock to choose from and really helpful staff. We had a good night and the backdrop was great really made the venue feel a lot more personalised to us. Thank you for all your help.
It was absolutely brilliant :) The feedback we’ve had has been amazing, and the decorations and balloons were fabulous, thank you so so much.
It was absolutely wonderful. Everything looked amazing. Thank you to you and your team.
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